Tag Archives: customer engagement
Written by: Ryan Schradin
Today’s consumers demand and expect a seamless omnichannel experience. And, as mobile devices have gotten more sophisticated and become more..
Written by: John Kottcamp
We all live highly contextual lives. What’s important and relevant for us changes in the blink of an eye, a..
Written by: Misia Tramp
Prior to the social media boom, segmentation was a manageable feat incurred by basic demographics like generational age, gender, marital..
Written by: Ian Truscott
How can companies differentiate themselves in today’s global market by managing their digital customer experiences? It’s an interesting question, pulling..